+47-930-59-346 hello@omni-pro.net

How can I ensure that the unit charges properly?

by Olav Barros

28/01/2024

The optical devices receive their charge wirelessly inside the charging case. The case needs to be connected to charger that came with the unit. Please make sure that the charging bays are clean and free from debris. The charging case lid must be kept open during charging.

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Can I get in touch with an existing OmniPro customer in order to ask about their experiences?

by Olav Barros

15/11/2023

Sure you can! Our very first client was Grenland Ryttersportsklubb (Grenland riding sports club), and it’s the second largest riding club in Norway! They have agreed to serve as our primary reference client. You can reach them by emailing styret@grsk.no. If you want to visit a customer nearer to your location please get in touch and we will point you in the right direction.

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Will you offer an updgrade option from OmniPro Club to OmniPro Elite?

by Olav Barros

10/10/2023

We appreciate that many riding clubs are eager to replace their old timing systems for OmniPro, but are unable to wait until the Elite system has been homologated and starts shipping. But rest assured – we will offer the opportunity to upgrade a Club system to an Elite once we have homologated and started shipping the Elite system.

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Which competition software is required and supported?

by OmniPro Support

18/04/2023

OmniPro requires Equipe in order to run competitions. No other competition software is supported at this time, but this may change subject to demand, so if your competition software is different let us know and we will consider supporting it.

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What is the difference between Basic, Club and Elite?

by Olav Barros

13/09/2021

  • OmniPro Basic has 1 optical gate only, and comes in a regular storage case. It comes with cables, charger, and tripods, ready to run simple competitions and training sessions with only one start and one finish line. Optional extras are available.
  • OmniPro Club has 3 optical gates (with tripods) for start, split and finish lines. Optional extras are available.
  • OmniPro Elite has 3 optical gates (with tripods) for start, split and finish lines. Its storage case has a detachable trolley and comes with a thermal printer and a manual start/stop button with audio output. This timing system will be homologated by the FEI (Fédération Equestre Internationale) for the highest level of equestrian competitions.

All systems can be used in either training mode or competition mode (used with equipe). They can all be supplied with a large spectator screen for the audience to follow the action.

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How long is the warranty?

by Olav Barros

17/01/2020

We offer 2 years warranty on all of our products. If you experience any issues please email our support department at support@omni-pro.net and we will help you out.

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