Questions and Answers
We will start shipping once we have completed FEI homologation tests.
We offer 2 years warranty on all of our products. If you experience any issues please email our support department at support@omni-pro.net and we will help you out.
Sometimes it's hard to choose. But rest assured that we are here to help you decide which OmniPro timing system is best for your requirements today and tomorrow. Just contact us and leave us a message and we will get back to you!
No, each system only supports the number of gates it was sold with, so please select carefully when ordering. The OmniPro Basic supports 1 gate only. The OmniPro Club and Elite systems come with 3 gates.
Yes, all OmniPro timing systems work seamlessly with Equipe.
- OmniPro Basic has 1 optical gate only, and comes in a regular storage case. It comes with cables, charger, and tripods, ready to run simple competitions and training sessions with only one start and one finish line. Optional extras are available.
- OmniPro Club has 3 optical gates (with tripods) for start, split and finish lines. Optional extras are available.
- OmniPro Elite has 3 optical gates (with tripods) for start, split and finish lines. Its storage case has a detachable trolley and comes with a thermal printer and a manual start/stop button with audio output. This timing system will be homologated by the FEI (Fédération Equestre Internationale) for the highest level of equestrian competitions.
OmniPro only runs on 64-bit Intel-based PCs running Windows 10 or later.
OmniPro requires Equipe in order to run competitions. No other competition software is supported at this time, but this may change subject to demand, so if your competition software is different let us know and we will consider supporting it.
We appreciate that many riding clubs are eager to replace their old timing systems for OmniPro, but are unable to wait until the Elite system has been homologated and starts shipping. But rest assured - we will offer the opportunity to upgrade a Club system to an Elite once we have homologated and started shipping the Elite system.
Sure you can! Our very first client was Grenland Ryttersportsklubb (Grenland riding sports club), and it's the second largest riding club in Norway! They have agreed to serve as our primary reference client. You can reach them by emailing styret@grsk.no. If you want to visit a customer nearer to your location please get in touch and we will point you in the right direction.
The optical devices receive their charge wirelessly inside the charging case. The case needs to be connected to charger that came with the unit. Please make sure that the charging bays are clean and free from debris. The charging case lid must be kept open during charging.